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FAQ

Tickets, passes & order

Where can I buy tickets?

You can purchase tickets from My Timetable or Program. The online checkout area is in Dutch. If you can’t figure it out please call +31 (0)6 23986595. You can purchase tickets at LUX ticket office during Go Short.

Can I get in everywhere with a festival pas?

You can visit all film programs and parties with a combination of pass and ticket. This means you still need to get a ticket for all the programs that you wish to visit. You can do this either online or at the LUX ticket office. These tickets are free with a Go Festival pass, with exception to some special programs.

Films, screening rooms and the program

Are the films subtitled?

Yes, all films are either English spoken or English subtitled.

Can I get into all the screening rooms with my wheelchair?

No problem! All screening rooms are wheelchair accessible. We do need to reserve a wheelchair spot for you, so please let us know which screenings you would like to attend by calling +31 (0)24 – 3816859.

Is there an animation program or a documentary program?

In most programs all genres are mixed. This means animations; documentaries and fiction films can be found in one screening. We also have screenings with films of a specific theme or genre.

Can I switch screening rooms during a program?

 

No,  tickets are only valid for that program, and switching rooms is not possible.

How long is a screening?

Because there are a lot films during a screening the length of a screening can vary. Also there are filmmakers present to answer questions during Q&A and to tell the audience more about their film. Because of this we cannot predict the exact length of a screening. Unless otherwise informed the screenings will be max 1 hour and 45 minutes, these are also the times given in the program overview.

If I’m a little late, am I still allowed in the screening room?

 

Report yourself to the usher if you are late. If the film hasn’t started yet, he or she can let you inside, otherwise the usher will let you in after the first film of the screening is done.

About Go Short

Are you guys part of LUX?

We are not a part of LUX but an independent organization. We work together with LUX and many other partners to organize the festival.

 

What does the organization do after the festival?

After the festival we go back to work and start on the next edition. During the whole year we receive new films from around Europe. We also visit other film festivals to scout potential films. In addition, we provide year-round education and school programs about film and filmmaking. Also we ensure that short films appear in movie houses throughout the Netherlands, this is thanks to our program De Voorfilm Moet Terug. In addition, we provide regular guest programs at other festivals and events. Even online, we are always active, every week we present a short film on our Short Shot blog.